Password Reset

Enter your email address and we'll send you a new password.

BSI Flood Protection Kitemark KM713574
ISO 9001 Quality Management
SSIP
Constructionline
Fensa
Chas Elite
Hereford & Worcestershire Chamber of Commerce
Leaders Council
CPA
Parlimentary Review
Chas
Accoya
Bimstore
Site by Kingsford

Flood Checker

Debug Message - Perch Runway 3.1.7
[99] SELECT p.pagePath, pr.routePattern, pr.routeRegExp, p.pageTemplate, pr.routeOrder, s.settingValue AS siteOffline FROM perch3_pages p LEFT JOIN perch3_page_routes pr ON p.pageID=pr.pageID LEFT JOIN perch3_settings s ON s.settingID='siteOffline' UNION SELECT NULL AS pagePath, pr2.routePattern, pr2.routeRegExp, pr2.templatePath AS pageTemplate, pr2.routeOrder, NULL AS siteOffline FROM perch3_page_routes pr2 WHERE templateID!=0 ORDER BY routeOrder ASC, pagePath ASC
Matched page: /shop/account/password-reset, so not using routes.
Using master page: /templates/pages/shop/account/password-reset.php
[1] SELECT * FROM perch3_pages WHERE pagePath='/shop/account/password-reset' LIMIT 1
[55] SELECT DISTINCT settingID, settingValue FROM perch3_settings WHERE userID=0
[1] SELECT locationID FROM perch3_shop_tax_locations WHERE locationIsHome=1 LIMIT 1
INSERT INTO perch3_shop_cart(memberID,locationID,currencyID,cartPricing,cartProperties) VALUES(NULL,'1',47,'standard','[]')
[1] SELECT * FROM perch3_shop_cart WHERE cartID=1824468
[1] SELECT * FROM perch3_shop_cart WHERE cartID=1824468
[nil] SELECT * FROM perch3_shop_sales WHERE saleFrom<='2025-09-13 19:03:00' AND saleTo>'2025-09-13 19:03:00' AND saleActive=1 AND saleDeleted IS NULL ORDER BY saleOrder ASC
[1] SELECT regionID, regionTemplate, regionPage, regionRev AS rev FROM perch3_content_regions WHERE regionKey='Contact Details' AND (regionPage LIKE '%' OR regionPage='*')
[1] SELECT * FROM ( SELECT idx.itemID, c.regionID, idx.pageID, c.itemJSON, idx2.indexValue as sortval FROM perch3_content_index idx JOIN perch3_content_items c ON idx.itemID=c.itemID AND idx.itemRev=c.itemRev AND idx.regionID=c.regionID JOIN perch3_content_index idx2 ON idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev AND idx2.indexKey='_order' WHERE ((idx.regionID=6 AND idx.itemRev=35)) AND idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev ) as tbl GROUP BY itemID, pageID, itemJSON, sortval, regionID ORDER BY sortval ASC
[1] Using template: /templates/content/_contact_details/site_name.html
[1] SELECT * FROM ( SELECT idx.itemID, c.regionID, idx.pageID, c.itemJSON, idx2.indexValue as sortval FROM perch3_content_index idx JOIN perch3_content_items c ON idx.itemID=c.itemID AND idx.itemRev=c.itemRev AND idx.regionID=c.regionID JOIN perch3_content_index idx2 ON idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev AND idx2.indexKey='_order' WHERE ((idx.regionID=6 AND idx.itemRev=35)) AND idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev ) as tbl GROUP BY itemID, pageID, itemJSON, sortval, regionID ORDER BY sortval ASC
[1] Using template: /templates/content/_contact_details/site_description.html
[1] SELECT * FROM ( SELECT idx.itemID, c.regionID, idx.pageID, c.itemJSON, idx2.indexValue as sortval FROM perch3_content_index idx JOIN perch3_content_items c ON idx.itemID=c.itemID AND idx.itemRev=c.itemRev AND idx.regionID=c.regionID JOIN perch3_content_index idx2 ON idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev AND idx2.indexKey='_order' WHERE ((idx.regionID=6 AND idx.itemRev=35)) AND idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev ) as tbl GROUP BY itemID, pageID, itemJSON, sortval, regionID ORDER BY sortval ASC
[1] Using template: /templates/content/_contact_details/tel_only.html
Using template: /templates/pages/attributes/default.html
[1] SELECT * FROM ( SELECT idx.itemID, c.regionID, idx.pageID, c.itemJSON, idx2.indexValue as sortval FROM perch3_content_index idx JOIN perch3_content_items c ON idx.itemID=c.itemID AND idx.itemRev=c.itemRev AND idx.regionID=c.regionID JOIN perch3_content_index idx2 ON idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev AND idx2.indexKey='_order' WHERE ((idx.regionID=6 AND idx.itemRev=35)) AND idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev ) as tbl GROUP BY itemID, pageID, itemJSON, sortval, regionID ORDER BY sortval ASC
[1] Using template: /templates/content/_contact_details/og_image.html
Using template: /templates/pages/attributes/og_image.html
------------------------------ Calculating cart ------------------------------
[1] SELECT * FROM perch3_shop_cart WHERE cartID=1824468
[1] SELECT * FROM perch3_shop_cart WHERE cartID=1824468
[1] SELECT * FROM perch3_shop_tax_locations WHERE locationID=1 AND locationDeleted IS NULL LIMIT 1
[1] SELECT locationID FROM perch3_shop_tax_locations WHERE locationIsHome=1 LIMIT 1
[1] SELECT * FROM perch3_shop_tax_locations WHERE locationID=1 AND locationDeleted IS NULL LIMIT 1
[1] SELECT * FROM perch3_shop_currencies WHERE currencyID=47 LIMIT 1
[1] SELECT COUNT(productID) AS product_count, SUM(itemQty) AS item_count FROM perch3_shop_cart_items WHERE cartID=1824468
Tax mode: exc
[nil] SELECT * FROM perch3_shop_cart_items WHERE cartID=1824468 ORDER BY itemID ASC
[1] SELECT * FROM ( SELECT idx.itemID, c.regionID, idx.pageID, c.itemJSON, idx2.indexValue as sortval FROM perch3_content_index idx JOIN perch3_content_items c ON idx.itemID=c.itemID AND idx.itemRev=c.itemRev AND idx.regionID=c.regionID JOIN perch3_content_index idx2 ON idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev AND idx2.indexKey='_order' WHERE ((idx.regionID=6 AND idx.itemRev=35)) AND idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev ) as tbl GROUP BY itemID, pageID, itemJSON, sortval, regionID ORDER BY sortval ASC
[1] Using template: /templates/content/_contact_details/contact_address_schema.html
[1] SELECT regionID, regionTemplate, regionPage, regionRev AS rev FROM perch3_content_regions WHERE regionKey='I am looking for menu' AND (regionPage='/shop/account/password-reset' OR regionPage='*')
[1] SELECT * FROM ( SELECT idx.itemID, c.regionID, idx.pageID, c.itemJSON, idx2.indexValue as sortval FROM perch3_content_index idx JOIN perch3_content_items c ON idx.itemID=c.itemID AND idx.itemRev=c.itemRev AND idx.regionID=c.regionID JOIN perch3_content_index idx2 ON idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev AND idx2.indexKey='_order' WHERE ((idx.regionID=288 AND idx.itemRev=41)) AND idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev ) as tbl GROUP BY itemID, pageID, itemJSON, sortval, regionID ORDER BY sortval ASC
[6] Using template: /templates/content/_homepage/looking_for_menu.html
[51] SELECT * FROM perch3_pages WHERE pageNew=0 AND pageHidden=0 AND pageDepth >=0 AND pageDepth<=2 ORDER BY pageTreePosition ASC
[1] SELECT pageTreePosition FROM perch3_pages WHERE pagePath='/shop/account/password-reset' LIMIT 1
[3] SELECT pageID FROM perch3_pages WHERE pageTreePosition IN ('000-012-005-005', '000-012-005', '000-012', '000') ORDER BY pageTreePosition DESC
Using template: /templates/navigation/main_nav.html
[10] Using template: /templates/navigation/sub_nav.html
Using template: /templates/members/forms/reset_password.html
[1] SELECT * FROM ( SELECT idx.itemID, c.regionID, idx.pageID, c.itemJSON, idx2.indexValue as sortval FROM perch3_content_index idx JOIN perch3_content_items c ON idx.itemID=c.itemID AND idx.itemRev=c.itemRev AND idx.regionID=c.regionID JOIN perch3_content_index idx2 ON idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev AND idx2.indexKey='_order' WHERE ((idx.regionID=6 AND idx.itemRev=35)) AND idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev ) as tbl GROUP BY itemID, pageID, itemJSON, sortval, regionID ORDER BY sortval ASC
[1] Using template: /templates/content/_contact_details/site_name.html
[1] SELECT * FROM ( SELECT idx.itemID, c.regionID, idx.pageID, c.itemJSON, idx2.indexValue as sortval FROM perch3_content_index idx JOIN perch3_content_items c ON idx.itemID=c.itemID AND idx.itemRev=c.itemRev AND idx.regionID=c.regionID JOIN perch3_content_index idx2 ON idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev AND idx2.indexKey='_order' WHERE ((idx.regionID=6 AND idx.itemRev=35)) AND idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev ) as tbl GROUP BY itemID, pageID, itemJSON, sortval, regionID ORDER BY sortval ASC
[1] Using template: /templates/content/_contact_details/tel_only_formatted.html
Using template: /templates/pages/attributes/hide_enquiry.html
[1] SELECT * FROM ( SELECT idx.itemID, c.regionID, idx.pageID, c.itemJSON, idx2.indexValue as sortval FROM perch3_content_index idx JOIN perch3_content_items c ON idx.itemID=c.itemID AND idx.itemRev=c.itemRev AND idx.regionID=c.regionID JOIN perch3_content_index idx2 ON idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev AND idx2.indexKey='_order' WHERE ((idx.regionID=6 AND idx.itemRev=35)) AND idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev ) as tbl GROUP BY itemID, pageID, itemJSON, sortval, regionID ORDER BY sortval ASC
[13] Using template: /templates/content//_contact_details/accreditations.html
[1] SELECT * FROM ( SELECT idx.itemID, c.regionID, idx.pageID, c.itemJSON, idx2.indexValue as sortval FROM perch3_content_index idx JOIN perch3_content_items c ON idx.itemID=c.itemID AND idx.itemRev=c.itemRev AND idx.regionID=c.regionID JOIN perch3_content_index idx2 ON idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev AND idx2.indexKey='_order' WHERE ((idx.regionID=6 AND idx.itemRev=35)) AND idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev ) as tbl GROUP BY itemID, pageID, itemJSON, sortval, regionID ORDER BY sortval ASC
[1] Using template: /templates/content//_contact_details/tel_email.html
[1] SELECT * FROM ( SELECT idx.itemID, c.regionID, idx.pageID, c.itemJSON, idx2.indexValue as sortval FROM perch3_content_index idx JOIN perch3_content_items c ON idx.itemID=c.itemID AND idx.itemRev=c.itemRev AND idx.regionID=c.regionID JOIN perch3_content_index idx2 ON idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev AND idx2.indexKey='_order' WHERE ((idx.regionID=6 AND idx.itemRev=35)) AND idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev ) as tbl GROUP BY itemID, pageID, itemJSON, sortval, regionID ORDER BY sortval ASC
[1] Using template: /templates/content//_contact_details/address_only.html
[1] SELECT * FROM ( SELECT idx.itemID, c.regionID, idx.pageID, c.itemJSON, idx2.indexValue as sortval FROM perch3_content_index idx JOIN perch3_content_items c ON idx.itemID=c.itemID AND idx.itemRev=c.itemRev AND idx.regionID=c.regionID JOIN perch3_content_index idx2 ON idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev AND idx2.indexKey='_order' WHERE ((idx.regionID=6 AND idx.itemRev=35)) AND idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev ) as tbl GROUP BY itemID, pageID, itemJSON, sortval, regionID ORDER BY sortval ASC
[1] Using template: /templates/content//_contact_details/address_only_repeater_limited.html
[10] SELECT * FROM perch3_pages WHERE pageNew=0 AND pageHidden=0 AND pageDepth >=0 AND pageDepth<=1 ORDER BY pageTreePosition ASC
[1] SELECT pageTreePosition FROM perch3_pages WHERE pagePath='/shop/account/password-reset' LIMIT 1
[3] SELECT pageID FROM perch3_pages WHERE pageTreePosition IN ('000-012-005-005', '000-012-005', '000-012', '000') ORDER BY pageTreePosition DESC
[10] Using template: /templates/navigation/nav_lis_only.html
[1] SELECT pageID, pageParentID, pageDepth, pageTreePosition FROM perch3_pages WHERE pagePath='/foot-links' OR pageSortPath='/foot-links' LIMIT 1
[4] SELECT * FROM perch3_pages WHERE pageNew=0 AND pageHidden=0 AND pageTreePosition LIKE '000-018%' AND pageDepth >=1 AND pageDepth<=2 ORDER BY pageTreePosition ASC
[1] SELECT pageTreePosition FROM perch3_pages WHERE pagePath='/shop/account/password-reset' LIMIT 1
[3] SELECT pageID FROM perch3_pages WHERE pageTreePosition IN ('000-012-005-005', '000-012-005', '000-012', '000') ORDER BY pageTreePosition DESC
[4] Using template: /templates/navigation/nav_lis_only.html
[1] SELECT * FROM ( SELECT idx.itemID, c.regionID, idx.pageID, c.itemJSON, idx2.indexValue as sortval FROM perch3_content_index idx JOIN perch3_content_items c ON idx.itemID=c.itemID AND idx.itemRev=c.itemRev AND idx.regionID=c.regionID JOIN perch3_content_index idx2 ON idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev AND idx2.indexKey='_order' WHERE ((idx.regionID=6 AND idx.itemRev=35)) AND idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev ) as tbl GROUP BY itemID, pageID, itemJSON, sortval, regionID ORDER BY sortval ASC
[1] Using template: /templates/content//_contact_details/socials.html
[1] SELECT * FROM ( SELECT idx.itemID, c.regionID, idx.pageID, c.itemJSON, idx2.indexValue as sortval FROM perch3_content_index idx JOIN perch3_content_items c ON idx.itemID=c.itemID AND idx.itemRev=c.itemRev AND idx.regionID=c.regionID JOIN perch3_content_index idx2 ON idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev AND idx2.indexKey='_order' WHERE ((idx.regionID=288 AND idx.itemRev=41)) AND idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev ) as tbl GROUP BY itemID, pageID, itemJSON, sortval, regionID ORDER BY sortval ASC
[6] Using template: /templates/content/_homepage/looking_for_menu.html
[51] SELECT * FROM perch3_pages WHERE pageNew=0 AND pageHidden=0 AND pageDepth >=0 AND pageDepth<=2 ORDER BY pageTreePosition ASC
[1] SELECT pageTreePosition FROM perch3_pages WHERE pagePath='/shop/account/password-reset' LIMIT 1
[3] SELECT pageID FROM perch3_pages WHERE pageTreePosition IN ('000-012-005-005', '000-012-005', '000-012', '000') ORDER BY pageTreePosition DESC
Using template: /templates/navigation/main_nav.html
[10] Using template: /templates/navigation/sub_nav.html
[1] SELECT * FROM ( SELECT idx.itemID, c.regionID, idx.pageID, c.itemJSON, idx2.indexValue as sortval FROM perch3_content_index idx JOIN perch3_content_items c ON idx.itemID=c.itemID AND idx.itemRev=c.itemRev AND idx.regionID=c.regionID JOIN perch3_content_index idx2 ON idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev AND idx2.indexKey='_order' WHERE ((idx.regionID=288 AND idx.itemRev=41)) AND idx.itemID=idx2.itemID AND idx.itemRev=idx2.itemRev ) as tbl GROUP BY itemID, pageID, itemJSON, sortval, regionID ORDER BY sortval ASC
[6] Using template: /templates/content/_homepage/looking_for_menu.html
[51] SELECT * FROM perch3_pages WHERE pageNew=0 AND pageHidden=0 AND pageDepth >=0 AND pageDepth<=2 ORDER BY pageTreePosition ASC
[1] SELECT pageTreePosition FROM perch3_pages WHERE pagePath='/shop/account/password-reset' LIMIT 1
[3] SELECT pageID FROM perch3_pages WHERE pageTreePosition IN ('000-012-005-005', '000-012-005', '000-012', '000') ORDER BY pageTreePosition DESC
Using template: /templates/navigation/main_nav.html
[10] Using template: /templates/navigation/sub_nav.html
Request time: 0.0282
Process time: 0.0278
Memory: 1.3583
Array
(
    [type] => 8
    [message] => Undefined variable: status
    [file] => /home/m3floodtec/webapps/m3floodtec-com/kpanel/templates/pages/shop/account/password-reset.php
    [line] => 6
)